Buy both books together for just EUR 150,-- and save EUR 10,--. Price per book is EUR 80,-- . Shipping and tax are included (valid for shipping to Germany and Switzerland).
Process Assessment and ISO/IEC 15504
Reference Book
Han van Loon - SYNSPACE AG
Contributing Authors:
Ann Cass - SYNSPACE AG
Christian Steinmann - HM&S
Terry Rout, Angela Tuffley, Bruce Hodgen - SQI
Price: EUR 80,--
This book provides the reader with a detailed interpretation of the emerging ISO/IEC 15504 Process Assessment Standard. This standard goes beyond quality audits to help you assess how well your organization performs its processes.
The book provides detailed guidance for readers on the ISO/IEC process assessment standard. It describes the power and benefits of a process approach, and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner.
Chapters 1 to 3 introduce the standard and basic concepts of processes and process assessment. Chapter 4 describes the measurement framework. Chapters 5 to 7 describe various process reference models, process assessment models and process lifecycle models. Chapter 7 also includes comparison to agile methodologies, especially Extreme Programming. Chapter 8 describes requirements for assessors, assessor qualifications and assessment teams. Assessors will find a useful comparison to SEI CMMI and FAA iCMM.
Managers will find guidance in selecting and applying process assessment to benefit their organizations. The book is complemented by a practical guide, which describes the practical application of assessments.
Process Assessment and Improvement
A Practical Guide
Han van Loon - SYNSPACE AG
Contributing Authors:
Ann Cass - SYNSPACE AG
Joachim von Linde - SYNSPACE AG
Price: EUR 80,--
This book provides the readers with a powerful and practical approach to improving their organization through process assessment, combined with people factors such as organizational culture and team based improvement.
The book covers practical implementation aspects of process assessment and improvement, complementing the detailed reference material in the Reference Book that is focused on describing the standard.
The book covers the three major business reasons for process assessment including setting Target Profiles, Process Capability Determination and Process Improvement in chapters 2 to 5. The book provides powerful figures on the costs of poor quality, and the benefits of improvement for organizations involved in software and IT.
The book provides comprehensive improvement programmes and also agile improvement methodologies, grounded in successful practices that have been employed in world class organizations.
Chapters 6 to 8 provide assessors with a standard assessment method and variants, plus how to rate a process up to ISO/IEC 15504 capability level 5. Chapter 9 describes industry experience using the standard. Useful examples, templates and tools are provided in Annexes.
