Based on already existing assessment experiences this seminar conveys a deeper going understanding of the worldwide standard ISO/IEC 15504 (SPiCE: Software Process Improvement and Capability dEtermination) and the requirements for assessing and developing the process capability.

By means of intensified exercises and examples the essential skills are being acquired in order to take over the tasks of a responsible assessor.

Conception
The here described seminar covers the process assessment model ISO/IEC 15504 part 5. The content of this training is standardized by the intacs™ curriculum. The certificate will be issued by iSQI™ and holds the title “intacs™ ISO/IEC 15504 Competent Assessor”.

In order to pass the training as Competent Assessor three forms of performance records are necessary:

• Prior to the start of the seminar you will get a task that you have to solve previous to the start of the seminar and present its solution during the seminar.
• You actively participate at the practical parts of the training. This commitment will be evaluated by the trainer.
• You successfully pass the independently approved written multiple choice exam at the end of the training.

Please mind that we recommend an independent pre- and post-processing on each seminar day for a successful participation of the exam.

• Deepening of the process dimensions in the ISO/IEC 15504 part 5, ISO/IEC 12207 Amd 1 and Amd 2
• Deepening of all process attributes in the measurement framework (Capability Dimension)
• Typical pitfalls, problems and examples while rating the process attributes
• Leading of the assessment process
  • Assessment planning
  • Reporting
  • Lead of a geographical distributed assessment (“multi-site assessments”)
  • Lead of an assessment with different culture contexts
  • Control of critical situations
• Advanced techniques
  • Interviews
  • Document reviews

The essential parts (>75%) of the course consist of exercises, discussions and exchange of experiences of the participants against the background of the experience of the use of SPiCE™. Please bring your laptop along for the practical exercises.

At the end of the course an independent exam will take place through the certifier iSQI™.

Trainer
Our trainers are principal assessors which are accredited as instructors by intacs™ and have several years of experience in process improvement programs and assessments in domains as automotive, medical technology, aerospace, banks and telecommunication.

The number of participants is limited to 10 persons according to the intacs™ regulations.

• At least 4 years of work experience in an IT area (e.g. software/system development, project management, quality assurance or similar).
• Registration as intacs™ Provisional Assessor (ISO/IEC 15504).
• Evidence of 150 assessment hours during the last 2 years in at least 3 assessments each in at least 3 process areas. Thereof at least 2 based on ISO/IEC 15504-5 (so called Experience Evidence – EE1).
• At least one positive review by a certified Competent or Principal Assessor for the lead of an assessment.
• Successful participation of the training “intacs™ certified ISO/IEC 15504 Competent Assessor” including passed exam.

The requirements can directly be downloaded in the current valid version at www.intacs.info .

Please see to this the documents for the procedure of the assessor certification (“proc assessor cert”) and for the concept of experience evidence (“ee concept”).

Language
The training materials are in English. The seminar is offered in the languages:

• German
• English

Fees
The seminar fees are EUR 2900.00 exclusive of VAT and an examination fee of EUR 400.00 exclusive of VAT which is charged by iSQI™ in case of a participation at the exam (the current released fees do apply: see intacs™ )

Included in the seminar fees is the book “SPICE in der Praxis”.