As Test Manager, you are responsible for the project management of the test processes. The activities related to software testing, from the very beginning of the project to the successful delivery, should not be executed in an ad-hoc manner, but planned in accordance with defined goals, documented and monitored to ensure that the goals are achieved and the constraints are respected.

Our ISTQB® Certified Tester (Advanced Level) - Test Manager training will enable you to

  • Manage a testing project by implementing the mission, goals and testing processes established for the testing organization.
  • Organize and lead risk identification and risk analysis sessions and use the results of such sessions for test estimation, planning, monitoring and control.
  • Create and implement test plans consistent with organizational policies and test strategies.
  • Continuously monitor and control the test activities to achieve project objectives.
  • Assess and report relevant and timely test status to project stakeholders.
  • Identify skills and resource gaps in their test team and participate in sourcing adequate resources.
  • Identify and plan necessary skills development within their test team.
  • Propose a business case for test activities which outlines the costs and benefits expected.
  • Ensure proper communication within the test team and with other project stakeholders.
  • Participate in test process improvement initiatives and lead them.

(according Syllabus ISTQB CTAL V2012)


The training follows the official ISTQB® Certified Tester (Advanced Level) - Test Manager Syllabus and covers mainly the following topics:

  • Testing Processes
  • Test Management
  • Reviews
  • Defect Management
  • Improving the Test Process
  • Test Tools and Automation
  • People Skills – Team Composition

Numerous exercises are used in the course to facilitate the transfer of the acquired knowledge into day to day practice.


Participants will be provided with:

  • A folder with hard copies of slides, exercises, revision questions and Syllabus,
  • An USB-stick with the entire course documentation, and
  • The book “Software Advanced Software Testing – Vol. 2 - Guide to the ISTQB Advanced Certification as an Advanced Test Manager”.

Target Audience

The training is aimed at anyone who is or will be in charge of planning, organizing and managing of test projects: Project leaders, Development leaders, Test managers, Test engineers, Software developers, Quality managers and anyone who holds a ISTQB® Certified Tester (Foundation Level) certificate.

Course Prerequisites

The ISTQB® Certified Tester (Foundation Level) certificate is a prerequisite.


The training ends with an exam (180 minutes) to obtain the "ISTQB® Certified Tester (Advanced Level) - Test Manager" certification.

In Switzerland the certification body is the Swiss Association for Quality (SAQ), in Germany the international Software Quality Institute (iSQI).


The participation fee for the training is 4'000,00 CHF plus VAT.

In Switzerland examination fees are included in the training fees.

In Germany additional examination fees are invoiced (price location dependent).


In addition to the the training material the training fee includes:

  • Welcome drink, snacks during the breaks and lunch meal
  • Examination fees (Switzerland only)
  • Book “Software Advanced Software Testing – Vol. 2 - Guide to the ISTQB Advanced Certification as an Advanced Test Manager”


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Reto Müller
Reto Müller

Office DE +49 761 476 45 65
Office CH +41 61 312 62 53

Next Course in Bern
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"ISTQB® Certified Tester (Advanced Level) - Test Manager by SynSpace is compact 5 days training with theory and practical exercises. The material was well done, it proceeded logically and Reto gave some good examples to  extend the material. We were also encouraged to discuss and share our experiences and that way we could learn even more.

Reto is really good trainer and he explained the theory clearly and answered all our questions. Every new day started with the summary of what we learned before. Before the exam we still went the material once through and he took time to explain things: not just to pass the exam but to really understand the theory.

I learned many new things in the training (even though I have many years experience as test manager), extended my knowledge and got some great ideas how we can do things better in my company. I can highly recommend the training to all test managers and test engineers who are interested in testmanagement." (Mar 20)

Tiina Schärer, Test Manager, Inova Solutions


“In unserer Firma haben wir eine sehr inhomogene Projektlandschaft, in der Produkte von agilen – und traditionell arbeitenden Teams zusammen interagieren müssen. Für mich war es daher sehr wichtig, die Notwendigkeit des Testens als Ganzes und speziell die Rolle des Test Managers genau zu verstehen.

Reto Müller hat den Stoff sehr strukturiert und mit viel Engagement vermittelt. Konkrete Probleme in unserem komplexen Setup konnten diskutiert und mögliche Lösungsansätze aufgezeigt werden.

Die Unterlagen und speziell auch die "Add on’s" aus dem fundierten Erfahrungsschatz des Kursleiters geben mir ein gutes Argumentarium und das notwendige Know-How, um das Software Testing zu verfechten, umzusetzen und den daraus resultierenden Gewinn für unser Unternehmen aufzuzeigen.” über den ISTQB® Certified Tester (Advanced Level) - Test Manager Kurs. (Feb 20)

Erich Nüesch, Test Manager, Uster Technologies AG


"The training ISTQB® Certified Tester (Advanced Level) - Test Manager is really interesting and describes best practices and critical points of the Test Manager role.  The training and the provided material closely follow the Advanced Level Syllabus in order to ease self-study and exam preparation.

Additionally, sharing opinions and experiences not only among participants, but also with experienced trainer and consultant Mr. Müller, is an added value of the training.  Test Management practices and activities need to be tailored to each context and the possibility of understanding their applicability to different realities is for sure one of the advantages to attend the training." (Feb 17) 

Anna Crema, Federal Department for Justice and Police


“The Training ISTQB® Certified Tester (Advanced Level) - Test Manager provides clear insight into the main tasks and challenges of a Test Manager.  Understanding the fundamental testing process, identifying and assessing risks, evaluating the proper skill set for a new team member, are only some of the topics addressed during the course.

Mr. Reto Müller effectively explains the content of the Advanced Level Syllabus, by integrating the theory with several real-world examples coming from his direct experience as practitioner and consultant.  Besides, he also encourages the interaction among the participants and thus facilitates the exchange of experiences, ideas and perspectives of people with different backgrounds.

All relevant material is available both in a printed and in an electronic format for satisfying different needs.  The location (Hotel Krone, Zürich) suits perfectly as well, with functional and comfortable meeting rooms and... state-of-the-art coffee break setup!” (Jan 17) 

Luca Piazzi, SwissQual AG