Meet SynSpace's experts @ IEEE ICGSE 2013 in Bari.

It is difficult to develop high-tech products at high quality so that most development projects are effectively only managed by three factors: scheduled deadline, overall budget and removal of critical defects towards the end of the project [1]. Product development in globally distributed organizations is even more difficult because processes, methods and standards are usually not globally established. Developing best in class products throughout the company requires thus a strategic training initiative at company level [2,3], which can be very successful [3,4] and useful for global deployment of software engineering tools [5].

For the implementation of such an initiative we identified a small set of business relevant best-practice Key Performance Indicators (KPI) [1] for evaluating the improvement potentials at different sites (self-scrutiny). The results of this approach allowed us to define the strategic training needs at organizational level. We present the approach as well as the operation of a web-based training platform which makes it possible to provide the service worldwide and consistently from a single source.



[1] Hans-Martin Niederer and Reto Schmid, “How Quality Management Really Pays Off”, SynSpace Best Practice Reports, 1, 10–12 (2013).
[2] Prith Banerjee, “Why software plays a major role at ABB” (accessed June 21, 2013).
[3] Brian P. Robinson and John Hudepohl, “Taking the initiative”, ABB review, 3, 59–63 (2012).
[4] Per Branger, “The Software Development Improvement Program: Agile Practices and Training at ABB” 14th International Conference on Agile Software Development, June 3rd - 7th  2013, Vienna.
[5] Alpana Dubey and John Hudepohl, “Towards Global Deployment of Software Engineering Tools”, 8th IEEE International Conference on Global Software Engineering, August 26th - 28th 2013, Bari, (paper at this meeting).