John Hudepohl*, Alpana Dubey**, Sylvie Moisy***, Jessica Thompson****, and Hans-Martin Niederer*****, Deploying an Online Software Engineering Education Program in a Globally Distributed Organization, IEEE International Conference on Software Engineering, Mai 31 - June 7, 2014, Hyderabad, India / IEEE Digital Library / ACM Digital Library|January 31, 2014 (accepted paper (SEET track)).
Abstract: A well-trained software engineering workforce is a key to success in a highly competitive environment. Changing tools and technologies, along with a rapidly changing development environment, make it incumbent on organizations to invest in training. In this paper, we describe our experience in deploying an online training program in a globally distributed organization. We write about ABB's Software Development Improvement Program (SDIP), the requirements we established upfront, the people, processes and technologies we used, the promotion of SDIP, and metrics for measuring success. Finally, we share and describe results and lessons learned that could be applied to many organizations with similar issues. The first SDIP online course was offered in April 2011. Since then, we have had 10,000 enrollments from employees in 52 countries. Today, our training library contains 86 e-learning, video and virtual lab courses, and we have delivered 180 hosted webinars. Ninety-eight percent are satisfied with the classes.
*ABB Technology Ltd., Switzerland, **ABB GISL, India; ***ABB France, France; ****TimelyText Inc, United States; *****SynSpace Inc, Switzerland.