Process Design

Process design with SynSpace: clear, structured and successful.

Stability in development.
When complex products and services are developed, the work of the development is broken down into a multitude of steps which must be completed correctly and in the right sequence by team members and tools. Communication hurdles and conflicts of interest often arise in the case of projects involving more than one team or organization. Changing boundary conditions require flexibility and make the competence necessary to make the right decisions a must. Often, knowledge, ability or intention are insufficient to meet the high demands of the situation. Unfavorable conditions, cost- or deadline pressure and fluctuation may lead to additional difficulties. High rates of error, deadline- and budget-overruns and dissatisfaction are often the consequences.

Understand, master, and improve Processes.
For quality, effectiveness and efficiency one must master the processes which lead to the product or service. If the procedures have been analyzed and the needed actions identified, appropriate train-ing, support of tools and processes can be planned and executed. Good processes are pragmatic and unbureaucratic and increase job satisfaction and motivation.

Process Development and Improvement are performed by implementing state-of-the-art methods, norms and reference models like CMMI, SPICE® (ISO 15504), Automotive SPICE®, ITIL, or security related norms like IEC 61508 and ISO 26262 (Functional Safety). In this way, the customers have the guarantee that the results can be compared, and that the approach is a proven one.

Synspace works with its customers to construct a process landscape which is tailored to their needs, as project leader, assessor, trainer/coach, Scrum Master, or by the operational support of engineering operations. When a process needs to be improved, SynSpace can provide advice and support throughout the entire project.

Sustainable improvement.
In the case of improvement projects, the abilities to assess and control the process are improved to the extent that the company is successful in the market in the long term. The procedures are well known. New challenges can be met with a flexible response. Success becomes reproducible, and development cycles become shorter. The cost of error correction is reduced. The satisfaction of cus-tomers and team members increases.